Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Do your part to preserving world order by keeping these guidelines in mind when booking your stay at Dream Nashville. At this time we do not accommodate solo travelers. A minimum of a 14 night stay is required to book the Inland + Island package with Belizean Dreams Resort (discontinued on 9/1/2022) or a combination stay with our sister properties between Christmas (including the week before & after Christmas) & New Year (including the week after).**. SMOKING POLICY 31-89 days prior to arrival date, admin fee will be deducted from the deposit, 50% of this balance will be refunded. Please call ahead to confirm the details. If we are unable to collect the funds of your final balance 10 days after the balance is due your reservation(s) will be cancelled. We cannot guarantee the clarity of the ocean at all times as a result of weather. We require a 25% non-refundable deposit (check or wire transfer only) at the time of reservation. Please note, guests may experience noise or disruption at certain points throughout this timeframe. After speaking with so many listing companies in the past my husband and I were extremely skeptical in moving forward with another company however they ensured to educate us on the difference between listing companies and a resale with with our resort developer which is how we purchased making it make much more sense. Third and Fourth persons sharing the same room pay the same rate per person. If you have already booked your vacation in full with Coco Plum, however, and would like to switch your reservation to Belizean Dreams or Laru Beya that is not allowed. If smoking is detected at anytime during or immediately after a guests' stay, management reserves the right to charge a cleaning fee of US$500 per room. We, on the other hand would not recommend Dreams - the last two times at a Dreams resort (both in DR) they both ran out of vodka at least twice during the weeks, service was very sub-par and made our minds to not book a dreams resort again - we have been to approx. The hotel is located near the private beach of Cancun. Trips cancelled as a result of, or due to, airline delays, strikes, sickness, world events, no-shows, premature departures, personal issues and/or as result of inclement weather, pandemics such as COVID-19 and/or acts of God including hurricanes are subject to our cancellation policy. Guest moving from High to Low Season will not be compensated for the difference. Dreams Resorts & Spas are committed to redefining and elevating the all-inclusive resort experience. Cut-off times are based on the experiences local time. They couldn't even find the correct resort and they are telling me what I have heard in multiple timeshare presentations was not right. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Smoking of any substance in our rooms is strictly prohibited. Contact us for rates and availability. Our Dreams Spa by Pevonia is a haven for rejuvenating body and facial treatments, soothing hydrotherapy, relaxing massages and pampering salons. Cash payment is an option at checkout. 31-89 days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 50% of this balance will be refunded. We loved our stay, and we can recommend the hotel. Please see those sections for details. Package tours as well as tours included in. Can I store my bag in Dreams Playa Mujeres Golf & Spa Resort Cancun? Unused portions of a la Carte items are non-refundable and non-transferable. Bookings can be cancelled online up until the following times: David Alfaro Siqueiros 164, Zona Hotelera, Las Glorias, 48333 Puerto Vallarta, Jal., Mexico. These cookies will be stored in your browser only with your consent. If a room is not available upon early arrival or we cannot extend your requested late checkout, our bell staff will be happy to store your luggage on your behalf. Reservations by phone: +1-855-458-6179. There is restaurant World Cafe at the premises. At which time, based on our policies, there will be no refund as your reservation(s) would be less than 30 days prior to your arrival date or less than 60 days for stays between Christmas (including the week before & after Christmas) & New Year (including the week after),** which require payment in full 60 days prior to arrival. If you have specific questions about staying with your pet or service animal, please reach out to us directly. Additional specialty tours to the jungle and to the reef can be arranged for an additional fee, please contact us. The luxury property has a secluded setting only a few minutes from Marina Puerto Aventuras Office. Guided by our purpose of care and in listening to our guests, Hyatt hotels provide rates with flexible cancellation options to help give you peace of mind when making travel plans. Coco Plum Island Resort cannot accept responsibility for any delay, inconvenience, damaged possessions, sickness or additional expenses incurred which may be caused either directly or indirectly by events outside our control such as weather, late arrival of flights, pandemics such as COVID-19 or acts of God. The hotel offers a great selection of excellent rooms. All special offers and promotions are marked as such. My family had a great time in Orlando. Select an available day in the calendar, the number of guests, and complete booking, Receive booking confirmation with details and instructions. Less than 60 days prior to arrival date,guestis entitled to NO refund. For the One Bedroom Boutique Room and One Bedroom Standard Unit (Max Occupancy = 2): *POLICY EXCEPTION:Cancellation on booking made forstays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. Belize Internet Marketing & Website Design, We accommodate adults only and guests must be 18 years of age or older to book and stay at Coco Plum Island. If you purchased Belize Travel Insurance, it is your responsibility to be familiar with the policy as well as to submit any documentation needed for reimbursement. Our company has made one of the best approaches towards customers that we supply premier quality products. All rates are in USD and includes all taxes/fees. Playa Mujeres Golf & Spa Resort. To rent a room in Dreams Playa Mujeres Golf & Spa you will need to spend about $416. 61-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee. 90-119 days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 75% of this balance will be refunded. CHECK IN POLICIES Ready to Book Your Experiences? Does Dreams Playa Mujeres Golf & Spa Resort Cancun have fitness facilities? Rescheduling Cost for such request is as follows: Date Change Requests on bookings made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. One thing we can do to generate more interest in the property is to lower the asking rental price. Dreams Playa Mujeres Golf & Spa Resort address: We use cookies to ensure that we give you the best experience on our website. Rates are confirmed in the currency of the country in which the hotel is located unless otherwise specified in your e-mail confirmation details. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Check-in: 4:00pm Anyone over the age of five is counted as a person and is charged the standard rate. If you are required to be quarantined while at the resort for an extended period of time, you will be billed for accommodations, meals, etc., to be paid at checkout. Browse nearby Should you choose to leave a gratuity this is left completely to your discretion and is based on the quality of service you receive. All guests acknowledge and agree that they are fully aware of the contagious nature and effects of COVID-19 and voluntarily assume that risk and responsibility and further agree that they will release, indemnify and hold harmless Belizean Dreams Resort, and their respective parent corporations, affiliates, subsidiaries insurers, directors, officers, employees, managers, successors, assigns, agents and representatives, against any claims and/or damages whatsoever, including legal fees relating to any infection, transmission, health condition influenced or otherwise impacted or complication by COVID-19. I am no longer a timeshare owner. It is recommended that guests purchase a comprehensive travel insurance policy at the time of your booking to protect you against illness, injury, loss of personal items and baggage, cancellation, and other travel contingencies. If you are paying by this method you will need to pay at least two(2) business days prior to the actual due date. Which so far have not returned call.I'm starting to wonder if their still in business. Some of the resorts that they found were in Florida with a similar name, but in an entirely different state. He was very condescending and said that he was in the business for 12 years. EARLY CHECK-IN / LATE CHECKOUT Less than 60 days prior to arrival date, guests are entitled to NO refund. All rates are subject to change without notice. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. To protect against its unauthorized use, our reservations process is handled on a secure server that fully encrypts your credit card data. After speaking with him I decided to use this company Resort Cancellation Services. Cancellations for combination vacations with our sister properties will only be charged a $100 admin fee by each resort at which you are staying. Guests must be 21 years or older with photo identification to reserve a room. Tours arranged on days other than our scheduled tour days are subject to an upgrade fee per person. Treat yourself to a massage or other spa services. Guest moving from High to Low Season will not be compensated for the difference. Email: info@dreamhotelgroup.com, document.write(new Date().getFullYear()); Dream Hotel Group, LLC. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. and the decision of Out in Dreams on the quantum of refund shall be final. Dreams Palm Beach Punta Cana, Punta Cana. CreateNavisTelTag(); Please note that Belizean Dreams Resort is not responsible for any currency exchange rate variances or international processing fees applied by the banks or Credit Card Companies. Chicago, Illinois 0 I don't know but Email: [emailprotected], document.write(new Date().getFullYear()); Dream Hotel Group, LLC. The package rates do not include gratuities. What payment methods are accepted in Dreams Playa Mujeres Golf & Spa Resort? I was not sure if this company could get the job done, and Paul ensured me he can get the job done. Should you depart early before the departure date confirmed for any reason, the Hotel may impose an early departure fee. Your credit card may be charged if you do not check in at the Hotel on the scheduled arrival day, if you shorten your scheduled departure after checking-in, or if you do not cancel your reservation in accordance with the cancellation policy. All rights reserved. They then tried to show me the sales of my property. We are not affiliated with Belize Travel Insurance. **Kindly refer to exact dates as follows for the winter & Easter holidays: April 10 - 17, 2022, December 19, 2022 - January 2, 2023; April 1-9, 2023, December 23, 2023 - January 6, 2024; March 23 - 31, 2024, December 21, 2024 - January 4, 2025. But without a few simple guidelines and policies, chaos quickly sets in. Upon arrival, we require a valid credit card or debit card. (Read about. Guests moving from Low to High Season will be expected to pay the difference. LOST & FOUND Single occupancy in each bedroom surcharge of US$75 per nights is applicable for all package. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Wellness options at the property include a hot tub and sauna facilities, and beauty treatments like a reflexology, a pedicure and manicure. What is the cancellation policy for Dream Hotels? We did appreciate the time spent learning about the vacation options and we use your company in the future. No refunds will be given for denied entry caused by failure to carry proper proof of citizenship or the appropriate visa. All Rights Reserved. The actual amount is left totally to your discretion and dependent upon the quality of service. Very. Internet access may be available, either complimentary or for purchase, on an individual basis at each property. Dreams Aventuras Riviera Maya Resort address: We use cookies to ensure that we give you the best experience on our website. What amenities can we use in Dreams Playa Mujeres Golf & Spa Resort Cancun? Tours arranged on days other than our scheduled tour days are subject to an upgrade fee per person. All boat itineraries and activities are weather and conditions permitting at resort's discretion. Less than 30 days prior to arrival date, guests are entitled to NO refund. Guest moving from Low to High Season will be expected to pay the difference. Located on the sandy beach, this hotel comes with a business centre featuring a xerox and a work desk. All prices are subject to availability and can be withdrawn or varied without notice. Thank You Mala for helping us through the process. Rescheduling Cost for such request is as follows: 120 or more days prior to arrival date, guest will be subject to a US$100.00 rescheduling fee. Kindly note this is pending availability and may involve a room/cabana change. Don't waste your money on these scammers. Book Dreams Aventuras Riviera Maya Puerto Aventuras. Contact the Reservation Team if you need help booking your stay. Payment in full is due 30 days prior to arrival. Kindly note: Island Rentals, Overwater Villa and Group bookings have balance due dates that differ from cabana booking balance due dates. BBB Business Profiles generally cover a three-year reporting period. HOTEL CHECK-IN/CHECK-OUT. We require a minimum of 36 persons to rent the island which includes the use of 18 cabanas based on double occupancy. He said they will refund the money if they cannot sell it in that timeframe. We are not affiliated with Belize Travel Insurance. View all photos Find a cancellation policy that works for you. Non-refundable balance is due 30 days prior to arrival. Dreams Resorts & Spas are committed to redefining and elevating the all-inclusive resort experience. With Unlimited-Luxury, everything is included in your stay from best-in-class service, gourmet restaurants and top-shelf drinks to endless day and nighttime activities. *Temporarily available with limited hours. If you dont book a flexible rate, you may not be entitled to a refund. All rights reserved. Our rates already include a 8.5% service charge which is distributed equally among all our staff as we believe everyone plays an important role in your stay with us. ALL CANCELLATIONS MADE: 120 or more days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 100% of this balance will be refunded. When he found the only one sale. There will be a minimum $500 cleaning charge assessed if it is determined that there was smoking in the guest room during your reservation period. Dreams Playa Mujeres Golf & Spa Resort is committed to redefining and elevating the all-inclusive experience. With Unlimited-Luxury everything is included with your stay - from best-in-class service and gourmet dining and top shelf drinks at any of our twenty two restaurants and bars to endless day and nighttime activities. Non-refundable balance is due 60 days prior to arrival. Rates listed on the package pages are per couple for all packages and per night for all Room Only (EP) rates. But opting out of some of these cookies may have an effect on your browsing experience. 5-star venue in Cancun. Thank you RCS and thank you Tetesa!! We recommend We require the standard 25% deposit at the time of reservation. 7.5 Zona Hotelera, Cancun, Mexico, Birch Tower, 1622 J. Bocobo Street, Manila, Philippines, 1745 James Ave, Miami Beach, United States, 318 20Th Street, Miami Beach, United States, 2A-4A Ton Duc Thang Street, Ho Chi Minh City, Vietnam, 485 Veterans Blvd, Redwood City, United States, Avenida 10 , Esquina Calle 26, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 50 Laird Street, Long Branch, United States, Secrets Playa Mujeres Golf & (adults Only) Resort in Mexico, Secrets The Vine (adults Only) Resort in Mexico, Home2 Suites By Hilton Airport, Tx San Antonio. 90-119 days prior to arrival date, admin fee will be deducted from the deposit, 75% of this balance will be refunded. Located close to Sirenis Aquagames Water Park, Dreams Punta Cana Resort & Spa - All Inclusive provides 9 holes of golf, a nightclub, and 3 poolside bars. Very efficient way to sell your timeshare, these people are very detailed with all relevant information about how everything works in the market of selling your ownership. Find a Dreams Palm Beach cancellation policy that works for you From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. Hotel Reservation Network | 2023 Translation, not the same resort and in a totally different county. If there is no availability for a room upgrade you selected, the resort reserves the right to remove the upgrade from your package and the cost accordingly. Thanks RSC. Check-in: 4:00pm. And, with award-winning Pevonia ? Prepaid Reservations. Found Single occupancy in each bedroom surcharge of us $ 75 per nights is applicable for all and! And elevating the all-inclusive Resort experience which the hotel is located unless otherwise specified in your browser with... And facial treatments, soothing hydrotherapy, relaxing massages and pampering salons endless day nighttime! Less than 60 days prior to arrival is applicable for all packages and per night for room... Best experience on our website are subject to an upgrade fee per.. 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