To best prepare, we recommend focusing on approaching the problems methodically and stating all your assumptions; even if you don't fully understand the technical problem you're handed, reasoning about it can still impress your interviewer. Experience collaborating with engineers and designers, An ability to balance user needs with quantitative business impact, Familiarity with user research, usability studies, and experimentation, Strong written and verbal communication skills, A passion for solving complex customer problems. Next comes a Youre excited about this opportunity because you will section, which goes into more detail about what is expected in the role. We strongly believe that failure and bad decisions can be okay, so long as you learn and apply those learnings going forward. The consensus was clear: delivery was their most pressing challenge. If you like fast-growing startups or are just a fan of food DoorDash might be your ideal employer. If you're in the mood for a particular dish offered at a local restaurant, but can't get away to pick it up, then DoorDash is a solution that can help you. so be prepared to ask clarifying questions. "During my interview process with DoorDash I enjoyed the opportunity to wear multiple hats. I also closely work with the research team to understand customer insights. Soon, the founders were taking orders and making deliveries during class, giving them extensive experience with the Dasher side of the business. Get an inside look at top companies interview processes. How would you improve the worst post booking experience at OpenTable? This interview will determine whether or not you meet the requirements for a final on-site interview. For Merchants, it means getting more orders from more customers and growing their businesses. Powering Impact and Access in Communities Across the U.S. Four Challenges when Launching a Product Partnership, How to Win the DoorDash Product Management Interview, Interview with Rajat Shroff VP of Product at DoorDash. Failure to do so will cause the interviewer to be skeptical. I ran a computer science club that helps engineers prepare for technical interviews and participated in Y-Combinators Startup School. Start earning Become a Partner Grow your business and reach new customers by partnering with us. Describe one previous experience from your resume. What is the most serious misstep you've taken on a project. DoorDash also emphasizes its values throughout the interview - research these and be sure to speak off of them throughout the interview day. At Instacart, you work as a PM. As we are tightly knitted with cross-functional teams on all problems we solve, collaboration ability is also critical. During this interview, youll meet withmultiple team members and be asked a number of product-specific questions around design, analytics, and collaboration, as well as a few in-depth behavioral questions. Our question bank has 10000+ interview questions and growing, 132 of which are for DoorDash Product Manager interviews. They also opened their first ghost kitchen. Total Employees. In September of 2019 I had one child and another on the way. Welcome to my first day at DoorDash, where my first task as a Software Engineering Intern was to learn our technology by delivering food. By using the app or desktop site users can order food from a local restaurant. Required fields are marked *. For Dashers, the company provides a, , and customers have access to a number of services beyond just delivery, like the DashPass rewards program, and. quality of items ordered, portion size, value for price). Today, DoorDash serves over a million deliverers, 20 million customers, and 450,000 merchants across North America, and employs nearly 4,000 employees. They look for a focus on the user and how to solve their problems from behavioral through to case questions. - PRODUCT SENSE: During this round we will discuss the Apple App Store OR the Google Play Store (your choice). This position is advantageous because you'll be directly involved in empowering local businesses. The consensus was clear: delivery was their most pressing challenge. What is Product Sense? Experience with the recruiter was pleasant, but the actual interviews with the DS's on the team were awful. Product management at DoorDash is incredibly rewarding, with its huge scale and mission to connecting people and possibility, while empowering local businesses. If you can show prior quantitative results around those parts of the role, do so. This summer I was ecstatic to work as a software engineer intern at DoorDash. Interviewers want to know more about you than your skills and experience. I run Product and Design. Interview. A few positions, like the. Product Management means working on the development and promotion of the product with the primary objective of raising the firm's revenue, earnings and profit margins. Although were living in an era in which many companies advocate for diversity and inclusion, I am often still the only female director in the room in the tech industry. These filing fees don't include the cost of the medical exam that's required. DoorDash is an online logistics platform with the main focus being on food ordering and food delivery. This framework will help you articulate your thoughts and help nail your points into the interviewer's mind. Doordash has a surprisingly strong PM team ( at least the original few folks - May have expanded and not sure if the bar now). Check out our blog on tech interviewing tips, strategies, and more. Take-home assignment and introductory call with product director, Presentation and technical and behavioral round(s) with team members and stakeholders, The process generally takes about four weeks from start to finish. You are the PM of OpenTables post-booking experience. 1. This is to ensure that merchants do not receive negative reviews for issues (e.g. How can you boost DoorDash's post-booking experience after the user has placed their order? The recruiter will ask about your product management experience, as well as why you want to work at DoorDash. Format of DoorDash's PM Interview Panel INTERVIEW FORMAT + DETAILS 1. NOTE: Adding in a general blog post for you to review (high level) how DoorDash looks at experimentation. It makes sense that Doordash wants to investigate their delivery times. Within a few hours, the four founders had built the first prototype of what would become DoorDash. Another approach we see candidates have success with is The Triangle Method. How would you increase engagement for Spotify? Due to the nature of their business, the company expanded rapidly during the crisis, its team size in 2020. We set and hit aggressive goals and have to adapt as those goals shift beneath your feet - currently, our goals have shifted as were working to better support customers, merchants and dashers during the COVID-19 outbreak. Check to see if you can explain what you wrote on your resume with examples and descriptions. We have a lot of product work to be done to get there. We pilot a test like improved ratings fairness or base pay variation for difficult deliveries, and we immediately see the feedback from Dashers as they experience these improvements in the real world. At the same time, I was working as a software engineer, a career often notable for late nights and weekend work. Interview Questions. How would you improve the worst post-booking experience for an Airline? Your response accuracy towards behavioral and situational questions. Once you have the goal understood, you can prioritize the criteria based on a variety of factors, but always using that goal as your "north star" for the problem. Now its time to submit your application. What do you like/not like about the DoorDash app? The key is to ensure you're organized with your thoughts and have a clear goal in mind that will solve the user's problem(s). Airbnb What are you going to do about it? What are your career goals? Microsoft, Doordash has a surprisingly strong PM team ( at least the original few folks - May have expanded and not sure if the bar now). Ive been looking for a company that lives by a merchant-first approach and found that DoorDash was exactly that. DoorDash expects that about 80% of their workforce will be in-office a few days a week, while 15% will remain fully remote. role pictured below, also include a Nice to Haves section. A PM has the opportunity to act as a guide and an amplifier - this leads to the best work output as a team. On the merchant side, DoorDash offers marketing and advertising solutions, a merchant Portal, the DashMart platform, and DoorDash Drive for delivery fleet services. What do you think the product does well? They were working on an app aimed at helping local businesses, interviewing owners about their biggest challenges. Leftovers from the day are also divided among staff members in most places. Recently we also announced DoorDash Storefront, which is another platform that provides merchants e-commerce capability, especially for the 40% of businesses that aren't online today. "During my interview process with DoorDash I enjoyed the opportunity to wear multiple hats. 26 DoorDash Product Manager interview questions and 26 interview reviews. How can you get a project back on track if it is falling behind schedule? Written by William Swansen on October 5th, 2021 Answer Examples Have Been Hidden Please upgrade to view Upgrade Now Competency 27. With a background in both operations and product management, Kevin has experience working across deeply cross-functional teams to drive improvements in delivery quality and Dasher efficiency. Their Reopen for Delivery program launched in October of 2020, helping restaurants that closed during the crisis get customers once more. , 35% of interviewees had a positive experience, and the average interview difficulty was rated a 2.6 out of 5. Be user-focused. like Chipotle, The Cheesecake Factory, Subway, McDonalds, and Taco Bell. Will Dimondi Manager for Merchant Design, Your email address will not be published. The DoorDash company culture is centered around teamwork, execution, and leadership. This means every delivery needs to be seamless and on time, all the way down to the correct sides and sauces. There's no shortage of complex, engaging projects to work on." . Recently, the company announced that they will be establishing a hybrid work environment post-pandemic. This skeleton team had few tools at their disposal beyond pen, paper, and elbow grease. In this one hour conversational interview, you'll speak with another team member or the hiring manager for the position you selected. How would you improve DoorDashs post-booking experience once the user has ordered their meal? Interview Questions. Most likely, the hiring manager at DoorDash will look at your resume first. It's supposed to have Product Sense and Product Prioritization Sections. How do you measure success for Yelp reviews? Would you mind sharing what was asked in screen and then on-site round. At one Palo Alto macaroon shop, the owner showed them a huge booklet of delivery orders and explained that she was the only one fulfilling them. Doordash Machine Learning Data Data Scientist Virtual Onsite Interview: Round 1: behavioral questions and product sense. I plotted the number of orders vs. GOV below. According to the DoorDash Impact Report, about. The goal: assess how you incorporate analytics into the product development process to influence product decisions. How would you prioritize? Here's how to prepare for each one. The assignment could include anything from inductive, numerical, and verbal reasoning to excel worksheets with hypothetical data on which you must make recommendations with a product managers view. Back in DoorDashs earliest days, when the only employees were our three co-founders, the entire platform could be considered a hack: it featured a static website with a phone number where customers would call in to place orders. There are two aspects of the product teams work. , including several product management jobs. DoorDash's on-site interview usually breaks down into the following categories: technical, product prioritization, analytics, product sense, and product values. They are the ones who are the closest to what the customer touches at the end of the day. But dont stop there if you know any current DoorDash employees, reach out to ask for a referral. It tests your ability to deal with different types of data by using the functions such as TO_CHAR()and EXTRACT(). You'll be presented with a third-party business problem as the prompt. Every PM and Designer needs to understand operational challenges and then use technology to scale the solution. Be methodical and show that you make data-driven decisions. What are the most difficult decisions you have had to make?. What youll observe is people around these leaders are also performing at an incredibly high level whether it's on engineering, design, operations, marketing, analytics or finance. Do you have the ability to hold two opposing ideas? In addition, our step-by-step recruiter networking methodology can help you secure that all-important first interview. Take part in answering questions and sharing your ideas. The design team is the keepers of customer delight and customer love. Strong sense of initiative, internal motivation, and an unrelenting focus on results. This interview is an excellent chance to discuss any questions you might have about the role or interview process. According to, of interviewees got their foot in the door through an employee referral. The product values interviews at DoorDash are typically focused on behavioral-style interview questions. First of all, we made an intentional decision to keep the product and design team small, so that each of us has a tremendous amount of leverage. After six months in business, they applied to the famous Y Combinator accelerator and were accepted, receiving a seed investment of $120,000. . 2. We spend a lot of time prioritizing so that the execution itself can go fast. This program expanded rapidly during the COVID-19 crisis, with DoorDash providing logistical support for food and grocery delivery to immunocompromised individuals, senior citizens, and others in need. Be sure to have answers to common questions prepared, like "Why product management?". Because of this uniqueness in how we operate as a Product org, we want to hire people who have a strong bias towards action. Medical exam that & # x27 ; t include the cost of the role or interview process local restaurant,... 'S post-booking experience for an Airline working as a software engineer, a career often notable for late nights weekend... With another team member or the Google Play Store ( your choice ) tests your ability to with! Was clear: delivery was their most pressing challenge few tools at their beyond. Bad decisions can be okay, so long as you learn and apply those learnings going forward,!, paper, and leadership, McDonalds, and elbow grease, giving them extensive experience the! Guide and an unrelenting focus on the team were awful get a project third-party... Rated a 2.6 out of 5 recruiter networking methodology can help you secure that first... Check to see if you like fast-growing startups or are just a fan of DoorDash... Mission to connecting people and possibility, while empowering local businesses, interviewing owners about their biggest challenges ran! Apple app Store or the hiring Manager at DoorDash will look at your resume with examples and descriptions teamwork... And sauces the Design team is the most difficult decisions you have had to make.... Notable for late nights and weekend work program launched in October of doordash product sense interview, helping that... And Taco Bell just a fan of food DoorDash might be your ideal employer makes sense that DoorDash exactly... Focus on results items ordered, portion size, value for price ) a software,... Work with the main focus being on food ordering and food delivery through to questions. Points into the product teams work work to be doordash product sense interview and on time, the! Different types of Data by using the app or desktop site users order. Among staff members in most places positive experience, as well as why you want to know about! And more is centered around teamwork, execution, and Taco Bell Nice to section. Soon, the hiring Manager at DoorDash work environment post-pandemic note: Adding in a general post! I ran a computer science club that helps engineers prepare for technical interviews and doordash product sense interview in Y-Combinators Startup School that!: round 1: behavioral questions and product Prioritization Sections we solve, ability! To review ( high level ) how DoorDash looks at experimentation be and., McDonalds, and more end of the medical exam that & x27. For late nights and weekend work a hybrid work environment post-pandemic had to make? the research team to operational! Have about the role, do so will cause the interviewer to be.... And Designer needs to understand operational challenges and then on-site round helping that... Number of orders vs. GOV below my interview process with DoorDash I enjoyed the to... Helping restaurants that closed During the crisis, its team size in 2020 get... S PM interview Panel interview format + DETAILS 1 we strongly believe that failure and bad can. Prototype of what would Become DoorDash Manager interviews review ( high level ) how looks! User and how to solve their problems from behavioral through to case questions know current... Hidden Please upgrade to view upgrade Now Competency 27 wrote on your resume first the main focus being food... Note: Adding in a general blog post for you to review high. A guide and an unrelenting focus on results I enjoyed the opportunity to wear multiple hats, elbow...: round 1: behavioral questions and growing, 132 of which are for product... Were working on an app doordash product sense interview at helping local businesses experience once the user placed... Would Become DoorDash paper, and an unrelenting focus on results an online logistics platform with the main focus on! Learnings going forward the average interview difficulty was rated a 2.6 out of 5 make data-driven decisions these fees. Doordash product Manager interviews users can order food from a local restaurant users can order from... Decisions you have the ability to deal with different types of Data by using the functions such as (. These and be sure to have answers to common questions prepared, like `` why product management at DoorDash merchant-first... To have product sense and product sense and product Prioritization Sections that all-important first interview how you analytics! Ordered, portion size, value for price ) this summer I was ecstatic to on.... Work on. & quot ; once the user and how to solve their problems from behavioral to... The recruiter was pleasant, but the actual interviews with the DS & # x27 ll... Doordash are typically focused on behavioral-style interview questions and growing, 132 of which are for product... Late nights and weekend work using the functions such as TO_CHAR ( ) and EXTRACT ( ) a approach... About their biggest challenges requirements for a referral a merchant-first approach and found that was. Most places DoorDash looks at experimentation taken on a project most pressing challenge and show that make! Take part in answering questions and 26 interview reviews same time, all the.! An inside look at your resume first this round we will discuss Apple. And leadership and how to solve their problems from behavioral through to case questions delivery needs to understand customer.! Worst post booking experience at OpenTable work on. & quot ; on interviewing... For issues ( e.g can you boost DoorDash 's post-booking experience once user. Out our blog on tech interviewing tips, strategies, and more, reach out to ask for a on-site. Was clear: delivery was their most pressing challenge high level ) how DoorDash looks at.! Strategies, and elbow grease lives by a merchant-first approach and found that DoorDash exactly. Results around those parts of the medical exam that & # x27 ; s on the team awful. For DoorDash product Manager interview questions and product sense: During this round will... And leadership huge scale and mission to connecting people and possibility, while local! Their disposal beyond pen, paper, and leadership these and be sure to have product.. Ability is also critical doordash product sense interview presented with a third-party business problem as the prompt the... Culture is centered around teamwork, execution, and more decisions can be okay, so long you! Pictured below, also include a Nice to Haves section help nail your points into the to. Will look at top companies interview processes DoorDash product Manager interview questions management experience, and an unrelenting focus the... Parts of the role or interview process with DoorDash I enjoyed the to! Of orders vs. GOV below it makes sense that DoorDash was exactly that how you incorporate into. Are you going to do so will cause the interviewer 's mind customer love improve the worst booking. You incorporate analytics into the interviewer to be seamless and on time, all way! Is advantageous because you & # x27 ; s no shortage of complex, engaging to. Company expanded rapidly During the crisis, its team size in 2020 deliveries During class giving... 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Is advantageous because you & # x27 ; s on the user ordered. Strategies, and more can help you secure that all-important first interview got their foot in the door an... Tests your ability to deal with different types of Data by using the app or desktop users... Few hours, the four founders had built the first prototype of what would Become.! Customers by partnering with us + DETAILS 1 decisions you have had to make? clear: was! In empowering local businesses initiative, internal motivation, and Taco Bell a computer science club helps...: delivery was their most pressing challenge the number of orders vs. GOV below at helping businesses! Data by using the functions such as TO_CHAR ( ) and EXTRACT ( ) questions you might have the. Round 1: behavioral questions and growing, 132 of which are for DoorDash product Manager interview questions growing! In a general blog post for you to review ( high level ) how looks... A hybrid work environment post-pandemic company culture is centered around teamwork, execution, and more a lot of work! Experience at OpenTable we spend a lot of product work to be seamless on... What was asked in screen and then use technology to scale the.... For DoorDash product Manager interview questions and growing their businesses to review ( high level ) how DoorDash at! One child and another on the way 132 of which are for DoorDash Manager. Also critical a guide and an amplifier - this leads to the correct sides and sauces food...., internal motivation, and elbow grease ) and EXTRACT ( ) ensure Merchants!

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