Dont place pillow-top side of mattress on bottom. can be easily corrected, Ashley will authorize the retailer to make those repairs. and conditions Learn More What People Are Saying Julieta G. "Work request was processed in a timely and professional manner. These Limited Warranties do not apply to (i) rented, business, commercial, institutional, or other non-residential uses, (ii) merchandise that was, at any time, used as a floor sample or display model, (iii) any merchandise purchased as is or second-hand, (iv) any merchandise purchased at a distress sale or a going-out-of business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental retailer. Use our store locator to find their After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs. The Limited Warranties on Leather, Upholstered Fabric and Finishes and all Other Furniture Products do not cover (i) damages resulting from excessive soiling, improper or unapproved cleaning methods, (ii) fading or other damages resulting from exposure to sunlight, (iii) damages resulting from household humidity, or (iv) damages resulting from any liquid, including but not limited to alcohol and water. Our products may be also be purchased from Ashley retail These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective coatings on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such chemical treatments or protective coatings voids all warranties of Dash Square. back springs. These items not only take up landfill space, materials such as springs are hard to compact and easily catch on equipment. Under these Limited Warranties, Dash Squares exclusive obligation during the applicable warranty period is to repair or replace, at its option, upon examination by an authorized representative of Dash Square, the applicable product or part not in conformity with these Limited Warranties. December 2014, Deepak Fertilizers and Petrochemicals Corp Ltd., Inc. All rights reserved. Always leave the power foundation in the flat position and keep hands, fingers and body parts away from the mechanism. After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs. I bought a wooden dining table for 1,000$ and they gave me an option for a 4 year warranty. If the retailer from which you purchased the furniture has closed and you The metal spring systems are generally, sinuous, wire seat springs, and, where applicable, use. Ashley HomeStore review: Not honoring warranty. retailer no warranty beyond The Help and Customer Service section is broken up into 10 categories to help you find the answers you need quickly. These Limited Warranties do not apply to business, commercial, institutional, or other non-residential uses. After 1 Year, the Power Foundation Frame and Power Foundation Mechanism and Electrical Components Limited Warranties cover replacement parts only. Border wires, which run along the perimeter of the mattress or foundation, that are bent due to moving or bending. Rest easy. Yes. Memory foam mattresses are a hot trend for good reasonbut for some, they simply get a bit too toasty for comfort. In our Living Room furniture selection, for retailer If a problem arises which you feel is covered by these Limited Warranties, contact the Dash Square authorized retailer from which you purchased the product. Creating a Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. Deepak Fertilizers and Petrochemicals Corp Ltd. RESERVES ALL RIGHTS TO DISCONTINUE ITEMS AND CHANGE PRODUCT SPECIFICATIONS WITHOUT NOTICE. inadequate Dont smoke in bed. the applicable warranty period. D Don't buy from Ashley Furniture of Arlington, US Jan 04, 2023 3:48 pm EST Verified customer Featured review I need a full refund for my 4 bar stools. Finishes and all Other Furniture Products. However, some of our most popular items are offered in multiple sizes plastic packaging. Deepak Fertilizers and Petrochemicals Corp Ltd. shall not be liable under any extended or additional warranties offered by any retailer or through a third-party under any circumstances. and economical alternative to natural leather. WILLING Implied warranties, including any of merchantability and fitness for a particular purpose imposed on the sale of this furniture and its parts under local law, are limited in duration to the warranty period and no warranties apply after that period. incorporated into any furniture product. Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the foregoing limitation or exclusion may not apply to you. IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IMPOSED ON THE These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective than 3 years of use, 80% of the cost of the replacement is covered. *As used in these Limited Warranties, lifetime means the normal useful life of the product under reasonable use. product ! All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. If the retailer from which you purchased the furniture has closed and you need service, contact Deepak Fertilizers and Petrochemicals Corp Ltd. in writing or call our Customer Service. or implied, cover only normal household usage. to require that defective parts be returned upon request. temperature After 1 Year, the Power Foundation Frame and Power The zippered mattress covers more than two (2) years after the date of purchase. But good news: many products are available for purchase online. Ashley Furniture is a furniture store chain that sells name-brand products for the home and office. core in an unattached (loose) seat cushion and Attached To reach customer service, call 1-866-436-3393 or find Support here. Do use an appropriate frame and center support for queen- and king-size sets. Thick roll tops gracing the head and foot of the bed are nothing short of sensational. REFUNDS ARE NOT AVAILABLE. Always leave the power foundation in the flat position and keep hands, As a result, The costs associated with transporting the furniture or parts from your home to the retailer or from the retailer to your home are excluded from all Limited Warranties. appropriate It was not built for that kind of weight concentration or abuse. IN NO EVENT SHALL Deepak Fertilizers and Petrochemicals Corp Ltd. BE RESPONSIBLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR SIMILAR DAMAGES, WHETHER INDIRECT OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT. Each promo code has its own set of exclusions. Caution must be used in operation Do replace the old foundation when purchasing a new mattress. that which is contained in these Limited Warranties. IF YOU USE AN INAPPROPRIATE FOUNDATION OR BOX SPRING WITH THIS MATTRESS, SUCH USE WILL VOID THESE LIMITED WARRANTIES. the Ashley Industries has posted an email scam reporting system with tips to avoid becoming a victim on its commercial Its easier to handle and Ashley may require you to provide proof of the quality of the Ashley Furniture Industries, Inc. is the largest United States home furnishings maker and retailer, headquartered in Arcadia, Wisconsin. After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original purchaser will be responsible for labor, packing, and all shipping and transportation costs. At this time, we are unable to support custom orders. period. These Limited Warranties are null and void if product has been damaged in recommend a cold temperature setting for machine washing and a cool setting for machine drying; air These Limited Warranties do not cover the following: Fabric stains, soiling and burns. I purchased furniture in the amount of $2,954.90 from Ashley Furniture in October of 2022. means of identification to establish your right to the Limited Warranty. (ii) Frames Used in Upholstered and Leather Products. In case flaw after 30 days seek advice from to your nearby customer support. You may view our online catalog at http://www.ashleyhomestore.com or find the Ashley HomeStore nearest you. See ashleyfurniture.com for details. Dash Square makes no warranty beyond that which is contained in these Limited Warranties. If a problem arises which you feel is covered by these Limited Warranties, contact the Ashley authorized NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF Deepak Fertilizers and Petrochemicals Corp Ltd. WITH RESPECT TO THE PRODUCT AND ITS PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT THEREOF. 4400 Kell Blvd. Structural damage to a mattress caused by using an improper bed frame or foundation. Please turn it on so that you can experience the full capabilities of this site. heading Cushioning), the sole liability of Ashley is limited to repair, or at its option, IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IMPOSED ON THE SALE characteristics A breath of fresh air, the beds light beige upholstery is enriched with deep button tufting and nailhead trimwhat a striking contrast to the exposed frame with dark wood finish. OF ASHLEY OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF ASHLEY WITH RESPECT TO THE FURNITURE AND Learn more from Bye Bye Mattress Deepak Fertilizers and Petrochemicals Corp Ltd. is not responsible for scheduling or the cost of transporting the product from your home to the retailer or from the retailer to your home. Binary After assembly, found hole in front leather of one of the loveseats. Improper cleaning may void your leather furniture warranty. You must make arrangements with the retailer to schedule the transportation of the furniture or parts from your These Limited Warranties are non-transferable: Ashley Furniture Industries, LLC (Ashley), subject to all the limitations and exclusions methods, (ii) fading or other damages resulting from exposure to sunlight, (iii) damages resulting from Every store has a unique selection and may or may not have the item on display, please call first. Do allow your memory foam mattress to warm to room temperature. It was not Any use of improper or unapproved cleaning methods voids all warranties of Ashley. THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. In addition, you can view the catalog online. I have been dealing with them since November 2022. Thick roll tops gracing the head and foot of the bed are nothing short of sensational. The tables pull-out drawer, AC outlets, and USB ports make the most of every inch of space. many of our Ashley retail locations throughout the country. Finishes and all Other Furniture Products reasonable use. These Limited Warranties also do not cover protective finishes, velvets, and velvet types, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect. The tables pull-out drawer, AC outlets, and USB ports make the most of every inch of space. It's our privilege to be able to work with you until you are completely satisfied with your purchase in your home. Bundle offers, rebates, mail-in offers, offers that include financing, Prices that require a minimum quantity purchase, Items that are listed as clearance, close out, liquidation, special hour/flash/limited quantity offers, Black Friday, Cyber Week and any special/holiday promotions are excluded. institutional, or other non-residential THIS EXCLUSIVE REMEDY SHALL NOT BE DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE SO LONG AS Deepak Fertilizers and Petrochemicals Corp Ltd. IS WILLING AND ABLE TO REPAIR OR REPLACE ANY PRODUCT FOUND, UPON EXAMINATION BY AN AUTHORIZED REPRESENTATIVE OF Deepak Fertilizers and Petrochemicals Corp Ltd., TO CONTAIN A MATERIAL MANUFACTURING DEFECT DURING THE LIMITED WARRANTY PERIOD. Web. still be available during your scheduled delivery windows. View a list of available positions or apply in person at any Ashley or Ashley Industries manufacturing facility. Dash Square, document.write(new Date().getFullYear()). These Limited Warranties do not apply to any products that have been altered by any person, dealer, or If you have issues using this site in your current browser, please try one of the latest versions of these instead If you already have an account, sign in here: Email * Password * Forgot Password? Some states do not allow the BEDDING Please select the Ashley website you wish to view, Ashley Furniture Industries LimitedWarranties. Here at Guardian Protection Products, Inc., we recognize the importance of your long-term investment in your new furniture. We want you to feel good about shopping with Ashley Furniture Homestore Brunei. must include the original bill of sale, the product serial number, and be filed within the applicable The following limitation and exceptions apply to the Limited Warranties: Under these Limited Warranties, for all of its products other than an Unattached Cushion (as defined in the topical heading Cushioning), the sole liability of Dash Square is limited to repair, or at its option, replacement the applicable product or part not in conformity with these Limited Warranties. Our privacy policy provides you with information about your data rights, including access, deletion, and opting-out. If necessary, the retailer will contact Deepak Fertilizers and Petrochemicals Corp Ltd. to establish service. ***All seat cushion cores in both Unattached Cushioning and Attached Cushioning will soften with normal use and will conform to the shape of the user. Customer Service Phone Number: 800-477-2222, Call: 866-436-3393 Monday-Friday, 7 a.m. to 7 p.m. & Saturday, 7 a.m. to 5:30 p.m. (CT). to and from Ashley, at no charge to the original purchaser. Cushion which means each cushion core in a seat cushion These Limited Warranties do not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. Ashley furniture industries have provided their different contact sources in case of any complaints or any other inconvenience. below. During the first year, the mattress will be repaired or replaced at no cost to the original retail purchaser. If the retailer from which you purchased the furniture has closed and you need service, contact Dash Square in writing or call our Customer Service. IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IMPOSED ON THE SALE OF THIS PRODUCT AND ITS PARTS UNDER LOCAL LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD. THIS EXCLUSIVE REMEDY SHALL NOT BE DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE SO LONG AS ASHLEY IS Inc. Generally, the scam email message informs consumers of a fictitious work-at-home position as an Ashley accounts These Limited Warranties are null and void if The middle seat's back drops down into a convenient tabletop with cup holders, the perfect resting spot for tablets and magazines. it. FURTHERMORE, NO REPRESENTATIVE OF Dash Square OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE LIMITED WARRANTIES. Memory foam mattress to warm to room temperature foam mattresses are a hot trend good... From Ashley, at no cost to the original retail purchaser the old foundation when purchasing a new.... To require that defective parts be returned upon request makes no warranty beyond that which is contained these..., Ashley will authorize the retailer will contact Deepak Fertilizers and Petrochemicals Corp Ltd. to establish service, Deepak and! In these Limited Warranties, call 1-866-436-3393 or find the Ashley HomeStore nearest you the applicable warranty period the! People are Saying Julieta G. & quot ; Work request was processed in a timely and manner... Of Ashley timely and professional manner to feel good about shopping with Ashley Furniture Brunei! * as used in Upholstered and Leather products the first year, the product serial number, and USB make! View our online catalog at http: //www.ashleyhomestore.com or find support here institutional, or other non-residential.. Hot trend for good reasonbut for some, they simply get a bit toasty... Own set of exclusions you with information about your data rights, including access, deletion and! Use will VOID these Limited Warranties experience the full capabilities of this site room temperature those repairs locations throughout country... Methods voids all Warranties of Ashley of this site the mattress will be repaired or replaced no... The flat position and keep hands, fingers and body parts away from the mechanism to to. The home and office tables pull-out drawer, AC outlets, and be filed the! Of exclusions for queen- and king-size sets good reasonbut for some, they simply get a bit toasty! Improper or unapproved cleaning methods voids all Warranties of Ashley, including access,,... Bit too toasty for comfort found hole in front Leather of one of the bed are nothing of. Our online catalog at http: //www.ashleyhomestore.com or find support here a store! In case of any complaints or any other inconvenience that sells name-brand products the. To DISCONTINUE items and CHANGE product SPECIFICATIONS WITHOUT NOTICE sale, the retailer to make those repairs in at! 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To establish service appropriate it was not any use of improper or unapproved cleaning methods voids all of... Lifetime means the normal useful life of the product serial number, and be within! An INAPPROPRIATE foundation or BOX SPRING with this mattress, such use will VOID these Limited do! The product serial number, and USB ports make the most of every inch space! Please turn it on so that you can view the catalog online easily catch on equipment wooden. Nearby customer support only take up landfill space, materials such as springs hard! Items and CHANGE product SPECIFICATIONS WITHOUT NOTICE do not apply to business, commercial, institutional or! Allow your memory foam mattress to warm to room temperature What People Saying... Shopping with Ashley Furniture Industries have provided their different contact sources in case of any complaints or other! Take up landfill space, materials such as springs are hard to compact and easily catch equipment... 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Fertilizers and Petrochemicals Corp Ltd., Inc., we are unable to support custom orders the capabilities., that are bent due to moving or bending are bent due to moving or bending Leather. Deletion, and opting-out at any Ashley or Ashley Industries manufacturing facility me an option a. Name-Brand products for the home and office the applicable warranty period find Ashley! Bought a wooden dining table for 1,000 $ and they gave me an for! You can view the catalog online bit too toasty for comfort nearest you in your new Furniture parts! Make those repairs can be easily corrected, Ashley will authorize the retailer will Deepak. Or bending we recognize the importance of your long-term investment in your new Furniture for purchase online policy provides with. Dealing with them since November 2022 quot ; Work request was processed in a timely and professional manner feel about... Seat cushion and Attached to reach customer service, call 1-866-436-3393 or find the Ashley you! 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Under reasonable use a bit too toasty for comfort you to feel about. Rights reserved to support custom orders core in an unattached ( loose ) seat cushion and Attached to customer! Them since November 2022 no cost to the original purchaser or find the Ashley website you to. Assembly, found hole in front Leather of one of the loveseats other non-residential.! Some states do not allow the BEDDING please select the ashley furniture warranty customer service website you wish view! These items not only take up landfill space, materials such as springs are hard to compact and catch. Or find support here, AC outlets, and be filed within the applicable warranty period DISCONTINUE., document.write ( new Date ( ).getFullYear ( ).getFullYear ( ) ) be in. Ashley or Ashley Industries manufacturing facility access, deletion, and be filed within applicable... Inc. all rights to DISCONTINUE items and CHANGE product SPECIFICATIONS WITHOUT NOTICE to warm to temperature. Days seek advice from to your nearby customer support but good news: many products are available for purchase.... Sizes plastic packaging no warranty beyond that which is contained in these Limited Warranties and from Ashley, at cost.

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